Q&A

Q:Do I have to implement mobile ordering and delivery?

A:It is possible to apply for mobile order and delivery at once。You will be charged for the services you use.、There are no disadvantages even if you do not use it。

Example) When using only mobile ordering at the time of introduction
You only pay for mobile orders。If you start using delivery in the future、from the time it started、You only pay for what you use delivery。

Q:Do you need an internet environment?

A:Whether to prepare a Wi-Fi environment、It is also possible to insert the SIM card into the terminal and use it.。

Q:What areas can delivery be introduced?
A:Ikebukuro Station、Ueno Station、Shinjuku station、Takadanobaba、New King Kubo、Around Nishikawaguchi Station。We are planning to expand in new areas one after another。
Q:How do I register my product?。
A:From the store management app、Easy to register。
* A video of how to use is also installed、Polite support is also substantial
Q:Do you accept cash payments?。

A:You can also select cash payment on the payment screen。

Q:Receipts / receipts、Can you issue it?
A:Receipts and receipts can be issued。
Q:Do you support English?

A:Supports English and Chinese。We plan to add supported languages ​​in the future。

Q:Are there any cancellation fees or contract period restrictions?

A:Contract period is 3 years、The cancellation fee is 3,800 yen + tax.。again on introduction、I am explaining。

Q:What is the flow from application to start of use?

A:① After applying from the application form、We will send you an invitation email。Confirmation material、Please submit images such as menu tables。
② Download the store management app、Please register the menu from your smartphone etc.。
③ When the QR for order arrives、You can install it and start the service on that day。
For more informationHereplease look at。

Q:From application to start of use、How many days will it take?

A:After completing the application、Can be installed in as little as 2 weeks。